FAQs

How long does it take to heat up?

 

It all depends on the amount of liquid you are trying to heat, ambient temperature, and which temp setting you want.
Normally it takes anywhere from 5-10 mins

 

 

 I just placed an order, when will it Arrive?

 

Estimated shipping times:

Netherlands 1-2 days
United Kingdom 5-7 days
Europe 7-9 days
United States, Canada 7-9 days
Australia, New Zealand, Asia 7-9 days
Turkey, Saudi Arabia, United Arab Emirates 8-10 days

 

 I am not in love my order, can it be returned?

 

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

 

 

How many times can you warm your bottle?

 

You can heat up a bottle 3-6 times. Creating heat takes a lot of energy so if you are using smaller amounts of liquid you can get more heatings for each charge. When using refrigerated liquid it will take longer to heat and pull a lot more energy from the battery.

 

 

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

 

 

Does The Trendosa Bottle Warmer work With Breast Milk?

 

 Yes! Our slow heat technology preserves nutrients and eliminates the risk of hotspots.

 

 

I have a question that wasn't answered, can you please help?

 

 

Absolutely! We are here to help you make your home beautiful! Please send us an email to trendosa033@gmail.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.